Answer
Apr 16, 2018 - 06:33 AM
As a former employee (2014-2015) I can tell you that they will require long hours (typically 12-14 hours any given day) and you can't make any plans around your schedule as every day will be different, but the same.
When I say different, I'm speaking in terms of delivery volume. (There will be days where you have up to 10 deliveries scattered across the region and the will be days where you have 1 or 2 deliveries. (This usually means it's going to be a long drive.)
When I say the same, I'm speaking in terms of delivery and assembly. (There will be regular visits to the dump to dispose of old beds, driving long distances and assembling beds in customers homes.)
A typical day for me started at 8a.m. You will meet on Camp Horne Road where you wil park your personal vehicle and take your assigned company truck for the day.
Note: This location may or may not have changed. (Also, there will be times when you're required to park on Neville Island to pick up a rental truck for the day.)
From there (Camp Horne Road), you will go to the dump site located in Mckees Rocks Pa. to dispose of old beds that you and your coworker picked up throughout the week (or another team of drivers bed removals). From there, you will head over to Neville Island (approximately 10 minutes from dump site) to Conway Freight (I believe they changed the name) where you pick up your deliveries for that day.
Once there, you will check for all listed components such as mattress, headboards, adjustable bases, nights stands etc.
You will also check your merchandise for damages and return any refunded merchandise back to Sleep Number (Select comfort) using a company issued smart phone before leaving the loading dock.
(Make sure you have all of your merchandise or you will have to go back to the loading dock to get it. Hopefully you're not an hour or more away when you discover something is missing.)
The pay is okay, but be prepared to work for every dime. During sales time periods, I made $1500- $2000 bi-weekly. During low periods I've made around $900- $1200 bi-weekly based on $14.50 per hour at the time.
I've made deliveries to various parts of Ohio, West Virginia, Maryland and surrounding areas of Pittsburgh in one day. The longest distance I traveled was to Brandywine Wv. (4 1/2 hours one way).
(The upper management does play favorites with 'brown nosing' empoyees so keep that in mind. Its sad but true with most employers.)
The regional supervisor at the time, (Greg Ozimek) was nice at first, but then turned on me for reasons unknown.
I was accused of being late to a customers house and stealing company time when this was not the case at all! I had just purchased a new vehicle and moved into a new apartment and had to much at stake to do something so foolish. (I was wrongfully terminated due to false accusations.)
All this despite the fact there were three separate occasions (at risk of personal injury) where I was told to deliver beds (3-5 beds including adjustable bases in the winter time) and remove beds by myself when a fellow employee would call off at the last minute (Even though the company policy clearly stated that no one employee is allowed to work alone due to the risk of personal injury and insurance purposes.)
They once put me on blast in a mass company email (first and last name) because a customer complained that I wasn't courteous enough. (I always treated customers with respect in their homes).
Remember these rules in business and in life:
1. No good deed goes unpunished
2. Sometimes going above and beyond for a company does not pay off
3. The customer is always right
My advice:
Do your job and stay to yourself as much as possible. Avoid telling or saying too much of anything to anyone.
Mostly all of your communication with manger will be done through your phone or emails.
If you're single and don't mind longs drives and long hours the job has its benefits.
Note: Heavy lifting, is required for the removal of a customers old bed and the installation of new adjustable base. Often times the jobs will be in awkward spaces with limited manuverbility. So, be prepared for the unexpected.
Pack a daily lunch or have money on a regular basis, because you will have long drives and the truck cab can feel like you're in a shoe box after a while.
When I say different, I'm speaking in terms of delivery volume. (There will be days where you have up to 10 deliveries scattered across the region and the will be days where you have 1 or 2 deliveries. (This usually means it's going to be a long drive.)
When I say the same, I'm speaking in terms of delivery and assembly. (There will be regular visits to the dump to dispose of old beds, driving long distances and assembling beds in customers homes.)
A typical day for me started at 8a.m. You will meet on Camp Horne Road where you wil park your personal vehicle and take your assigned company truck for the day.
Note: This location may or may not have changed. (Also, there will be times when you're required to park on Neville Island to pick up a rental truck for the day.)
From there (Camp Horne Road), you will go to the dump site located in Mckees Rocks Pa. to dispose of old beds that you and your coworker picked up throughout the week (or another team of drivers bed removals). From there, you will head over to Neville Island (approximately 10 minutes from dump site) to Conway Freight (I believe they changed the name) where you pick up your deliveries for that day.
Once there, you will check for all listed components such as mattress, headboards, adjustable bases, nights stands etc.
You will also check your merchandise for damages and return any refunded merchandise back to Sleep Number (Select comfort) using a company issued smart phone before leaving the loading dock.
(Make sure you have all of your merchandise or you will have to go back to the loading dock to get it. Hopefully you're not an hour or more away when you discover something is missing.)
The pay is okay, but be prepared to work for every dime. During sales time periods, I made $1500- $2000 bi-weekly. During low periods I've made around $900- $1200 bi-weekly based on $14.50 per hour at the time.
I've made deliveries to various parts of Ohio, West Virginia, Maryland and surrounding areas of Pittsburgh in one day. The longest distance I traveled was to Brandywine Wv. (4 1/2 hours one way).
(The upper management does play favorites with 'brown nosing' empoyees so keep that in mind. Its sad but true with most employers.)
The regional supervisor at the time, (Greg Ozimek) was nice at first, but then turned on me for reasons unknown.
I was accused of being late to a customers house and stealing company time when this was not the case at all! I had just purchased a new vehicle and moved into a new apartment and had to much at stake to do something so foolish. (I was wrongfully terminated due to false accusations.)
All this despite the fact there were three separate occasions (at risk of personal injury) where I was told to deliver beds (3-5 beds including adjustable bases in the winter time) and remove beds by myself when a fellow employee would call off at the last minute (Even though the company policy clearly stated that no one employee is allowed to work alone due to the risk of personal injury and insurance purposes.)
They once put me on blast in a mass company email (first and last name) because a customer complained that I wasn't courteous enough. (I always treated customers with respect in their homes).
Remember these rules in business and in life:
1. No good deed goes unpunished
2. Sometimes going above and beyond for a company does not pay off
3. The customer is always right
My advice:
Do your job and stay to yourself as much as possible. Avoid telling or saying too much of anything to anyone.
Mostly all of your communication with manger will be done through your phone or emails.
If you're single and don't mind longs drives and long hours the job has its benefits.
Note: Heavy lifting, is required for the removal of a customers old bed and the installation of new adjustable base. Often times the jobs will be in awkward spaces with limited manuverbility. So, be prepared for the unexpected.
Pack a daily lunch or have money on a regular basis, because you will have long drives and the truck cab can feel like you're in a shoe box after a while.
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